Compass

Privacy Policy

Last Updated November 25, 2024

Table of Contents

At Compass, we respect customers' need for privacy. We offer our Sites and Services (defined below) to customers and users either directly or via a reseller. Where we refer to our "Customers" in this Privacy Notice, we refer to customers that have entered into an agreement with us or our resellers to use the Services (each, an "Agreement"). Each Customers' respective website users or applicable visitors are referred to as their "End Users."

By using or accessing our Sites and Services in any manner, you accept the practices and policies outlined in this Privacy Notice and you acknowledge that we may process and share your information.

About Compass

Compass is a documentation platform that helps teams organize and share knowledge efficiently. We prioritize the privacy and security of our users' data.

Applicability

This Privacy Policy applies to all Compass services, including our website, documentation platform, and any related tools or applications we provide. It covers how we handle data for both our direct customers and their end users.

Information We Collect

We collect various types of information to provide and improve our services:

  • Account Information: Email addresses, usernames, and Discord IDs for authentication and account management
  • Usage Data: Information on how you interact with our platform, including pages visited, features used, and time spent on the service
  • Content Data: The documentation, comments, and other content you create or upload to Compass
  • Technical Data: IP addresses, browser types, device information, and other technical details necessary for providing our service

How We Use Information

We use the collected information for various purposes, including:

  • Providing and maintaining our services
  • Improving and personalizing user experience
  • Analyzing usage patterns to enhance our platform
  • Communicating with users about their accounts and our services
  • Ensuring the security and integrity of our platform

How We Retain Information

We retain your information for as long as your account is active or as needed to provide you services. We may retain certain information for legitimate business purposes or as required by law. You can request deletion of your account and associated data at any time.

How We Disclose Information

We may share information in the following circumstances:

  • With your consent or at your direction
  • To comply with legal obligations
  • To protect the rights, privacy, safety, or property of Compass, our users, or others
  • In connection with a merger, sale, or acquisition of all or a portion of our company

We do not sell your personal information to third parties.

How We Secure Information

We implement robust security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Third-Party Services

We may use third-party services to support our platform, including:

  • Discord for authentication
  • Cloudflare for content delivery and security
  • Vercel for hosting and deployment
  • MongoDB for database services

These third-party services have their own privacy policies, and we encourage you to review them.

Third-Party Privacy Policies

We encourage you to review the privacy policies of the third-party services we use:

Discord Privacy PolicyCloudflare Privacy PolicyVercel Privacy PolicyMongoDB Privacy Policy